Seller scammed me using bogus tracking no

[ImmyK]

Hi Guys, recently got scammed by a reddit seller. Finally got him to accept goods and services payment after he kept asking me to pay with f&f. Didn't provide tracking info after a few weeks of apparently sending so opened a case. Randomly provides tracking info showing the item had been delivered 10 days prior (delivery was sent the day I opened the case) Was super confused so after chasing it down with FedEx, they confirmed the tracking number wasn't to my name or my address but was sent to my city to some random business name and business address. They've said this happens so people can just provide proof of tracking but item was marked down as "face masks" from their side even though it was meant to be a watch. PayPal have now ruled in sellers favour even though I've provided them with FedExs response showing that item wasn't even sent to me under that tracking number... can I still get this decision overturned as I feel paypal didn't even bother reading any of the proof I provided them from FedEx.... currently out of pocket by £2k!!!! Thanks and sorry for the essay lol

[kernowlass]

@ImmyK 

Paypal is just a payment processor that gives you 'some' buyer and 'some' seller protection.
So disputes for non receipt of item are mostly automated. Seller provides tracking that shows delivery = seller wins.
So then its your turn to do some work to assist Paypal in recovering your purchase price from your seller.

Firstly ring Paypal customer services and tell them that the number is fake or that the item was shown as shipped before you purchased it. With that information they may well just issue you a refund.

Secondly if they don't then... APPEAL
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address. THEY DON'T HAVE TO SAY WHICH ADDRESS IT WAS SENT TO, JUST THAT IT WAS NOT DELIVERED TO YOUR ADDRESS.

Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click contact at the bottom of the page, or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your Paypal payment that way and see if they will do a chargeback for you?