SCAM FRAUD

[andreasaloupos]

So i was recommended to hire someone to design a small logo for me and I got scammed.

He asked me to send the money via friends and family and never delivered

I should have thought about the friends and family thing it was a scam but I didn't think of it.

there's no protection for us on this matter? I do have proof and screenshots, but I cannot dispute them for some reason.

Also if we can't dispute or report how are we supposed to inform Paypal; of fraudulent accounts? I mean he is obviously going to scam more people how do we protect the next victim?

[kernowlass]

@andreasaloupos 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.

[sharpiemarker]

@andreasaloupos 

When you select friends and family option, it tells you that buyer protection is not applicable. Only use f&f with actual f&f. At least if your f&f’s scam you, you know where to find them.

Try reporting them through the AUP at the bottom:

PayPal Acceptable Use Policy