Request to unblock funds in my PayPal account

[Elisabeth39]

Hello,

I am writing to request that you release the remaining funds in my PayPal account. As you previously indicated, you held my funds for a period of 180 days for security reasons.

However, these 180 days have now passed and I have not yet been able to retrieve my money. I would like to know when my funds will be released and available for me to withdraw from my account.

Thank you in advance for your attention to this matter, and I look forward to your response.

Best regards,

[kernowlass]

@Elisabeth39 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for customer services are...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Elisabeth39]

Hello,

I respect all these conditions but I still don't receive my money after 180 days. Please find a solution so that I can get my money back.

[kernowlass]

@Elisabeth39 

Did you read all my post?

The bit where I told you how to contact customer services?