PayPal keeps saying my documentation for proof of ID is wrong, but it's not. It says that the documentation of the bank statement I provided does not include my name, but it clearly does. I also checked that the name on the statement matches that of my PayPal account. Everything is in order so why is the document not being accepted? Please help!
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, (during business hours you may also be able to message whilst logged out). 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
