Permanent Limitation

[Aggy2023]

Hello, PayPal. I've been using PayPal for around 6 months but early last month, on 5th March, I received a permanent limitation on my account. I had already verified this account and I was using it to receive money from transcription work. Now it was permanently limited and to be honest, life is getting worse each day because this one has declared me redundant as I cannot work nor receive any money since my emails that majorly received the money were linked there. I'm really frustrated and I don't know if you can help me through this. Thank you.

[kernowlass]

@Aggy2023 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.
9. Violating their acceptable use policy as per link.

https://www.paypal.com/us/legalhub/acceptableuse-full?locale.x=en_US

If none of those then...

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Aggy2023]

I'm really getting no assistance. I'm so frustrated. Could you please give me a direct contact to the escalation department?

[kernowlass]

@Aggy2023 

Normally a paypal permanent limitation can't be appealed, however I have given you all the ways to contact customer services that there is.

If they won't or can't help you then sadly you will have to use another payment processor.