No access to my mobile number for 2step verification
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi
my account was permanent limit because of not full verification issue about 7 month ago . i had 1000$ in my account before limit and i heard that i can get this money via bank account , i tried to login after 6 month and unfortunately i activated 2 step login with number verification , my number is not accessible now and i can not login for request money back to my account . what can i do for this process ? i have my full document to verify that i am main account owner but can not login
anyone can help me for this problem ?
- Labels:
-
Limitations

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @camelia46
Welcome to the community forum and thanks for posting.
Looks like you need help with limitations.
I comprehend your concern about your account being restricted. For more information on how limitation works, click here
Regarding log in issues, I would recommend you to contact our customer service team. You can contact them by visiting www.PayPal.com > Contact Us / Help and Contact > Password and Account Access > Login Issues.
I hope this helps.
Thanks,
Ashwani.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Number verification in Managing Account Archives
- Can I have business and paypal both accounts with same number and linked to same bank? in Managing Account Archives
- How to remove phone number if they are under different categories Mobile/Home? in Managing Account Archives
- SMS Verification with No Phone Number Option in Managing Account Archives
- Issue with adding number to login into my account. HELP! in Managing Account Archives