Has anyone else had this problem? Also, PAYPAL is now telling me that there is nothing they can do to recover the sizable amount I've lost unless the "seller" agrees that it was unauthorized. If this was a real banking institution, I would have had my money back in three days.
Since you don’t seem to want to make it easy for me to even email you. I’ll send this to you this way.
I EXPECT to be reimbursed for these funds PAYPAL. YOU have a serious breech in security.
- I was NOT notified when these transactions occurred via email as was set up in my alerts. YOUR SYSTEM FAILED.
- YOU allowed multiple transactions to CITIBANK, where I have NO accounts to occur on the same day in sizable amounts, and again, didn't notify me. YOUR SYSTEM FAILED.
- This is the SECOND time in a six-month period that my debit card was hacked. YOU HAVE A SECURITY ISSUE.
I'm going to give you ONE WEEK to rectify this issue and RETURN ALL MY FUNDS. If I do not have my funds in one week, I will notify the public via social media of these occurrences, then, I will go on local and national networks to warn people of the security flaws at PAYPAL. I'm interested to see just how wide spread this issue really is at PAYPAL. And finally, I will take legal action against you to recover these funds.
I have been a loyal customer of yours for some years now. I own stock in PAYPAL. I am not threatening you; I'm simply telling you that if you want to be looked at as a secure, trusted financial institution, then you'd better start acting like one. Any bank would have already refunded my LOST funds, and you're simply stating "Well, we hope this works out for you, that is if the seller comes through.". That's NOT how you instill trust in your customers, PAYPAL. YOUR system failed, not me and not the seller, and people will know about it.
