Moorcroft debt letter

Freddie97
New Community Member
Hey, I’ve received a letter from moorcroft debt recovery saying I owe them £46.74 I checked my PayPal there is no outstanding balance. How do I solve this
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1 REPLY 1

Mujahid7
PayPal Employee
PayPal Employee

Hi @Freddie97 

 

Welcome to PayPal community! I understand that you are concern. As you are unable to locate the transaction in your PayPal account, we usually advise our users to contact the merchant with regards to this issue. If you're still running into issues after that, please feel free reach out to our Customer Support teams by clicking 'Contact' at the bottom of any PayPal page. 

 

I hope that helps! 

 

- Mujahid

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