I got my account banned for making the request to the Help Center about my account being hacked.

[Nevermind666]

Worst expirience and service ever!

On 10th of Aug 2022 someone from Indonesia hacked into my account and added 2 cards, then that someone tried to use the money from those cards but couldn't confirm them then my account got limmited.

Unauthorized transaction with Case ID: PP-R-HVX-455948515

I noticed it on 5th of September, I changed password and added 2FA and then made a request to Help Center. I needed to use the account to make important online payment with my card to which I do have access.

I couldn't use my account and I couldn't remove limmitations becouse the system wanted from me to confirm the cards and transactions from Indonesian bank which I obviously don't have access to. I asked to remove those cards in the Help center and they promised me to get help during few weeks.

Unauthorized transaction with Case ID: PP-R-RVB-457714706

I am lucky enough that I didn't store any money on the account but unfortunately my main card and email is in ban for ethernity.

[Ashwani3]

Hi @Nevermind666 

Welcome to the community forum and thanks for posting.

Looks like you need help with limitations. 

I comprehend your concern about your account being restricted. For more information on how limitation works, click here

I realize that the unauthorized transaction has caused you some concern. I recommend that you discover significant evidence in your favor and pursue a re-investigation, possibly through PayPal support.

You can contact us through the following link 

I hope this helps.

Thanks,
Ashwani.