I can't do anything on my account

milothatum
Contributor
Contributor

Hi I need help please,

 

Recently I refunded some of my Paypal payments due some suspicious activity on my Google account. Meanwhile, I asked my bank (bank account is linked to my Paypal) to refund as well. Both my bank and Paypal gave me refunds. I settled the refund Paypal gave me so now I owe Paypal, in order to settle the money I got given but wasn't mine. However, I can't add money to Paypal to settle the difference or delete my debit card. I can't use Paypal to send me a payment order or something like it. I can't use the services of Paypal in general.. Please someone help! It's like my account is frozen or something.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@milothatum 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






Advice is voluntary.
Kudos / Solution appreciated.
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