How to know seller's info for returning.

mrwooogy
Contributor
Contributor

Because the seller sold a fake product, PayPal decided to take a refund. So, I'm trying to send a return. But, the seller's address is notified by PayPal, but I don't know the seller's phone number. What should I do?

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2 REPLIES 2

Jonnybones
PayPal Employee
PayPal Employee

Hi @mrwooogy seller can be contacted via email only and the email address will be mentioned on confirmation email that you would have received at the time of making payment.

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mrwooogy
Contributor
Contributor

It is not for the purpose of contacting the seller that I would like to know the seller's number. Because I have to fill in the recipient information when sending the courier for return, I wnat to know that.

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