How to know seller's info for returning.
mrwooogy
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Posted on
Nov-05-2021
06:19 PM
Because the seller sold a fake product, PayPal decided to take a refund. So, I'm trying to send a return. But, the seller's address is notified by PayPal, but I don't know the seller's phone number. What should I do?
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Disputes & Chargebacks
2 REPLIES 2
Jonnybones
PayPal Employee
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Nov-07-2021
12:18 AM
Hi @mrwooogy seller can be contacted via email only and the email address will be mentioned on confirmation email that you would have received at the time of making payment.
mrwooogy
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Nov-07-2021
06:25 AM
It is not for the purpose of contacting the seller that I would like to know the seller's number. Because I have to fill in the recipient information when sending the courier for return, I wnat to know that.
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