How do I change refund amount of the dispute case? as a buyer.

[Mikael41]

Hello.

During the initial dispute, I entered the correct amount of $40.00 but after escalating to PayPal, I mistakenly entered the wrong amount of $20.00

I need help changing it back to $40.00. But how?

[kernowlass]

@Mikael41 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.