How can I escalate the disputation against my buyer?

[Jayson81]

How can I escalate the disputation, I lose a dispute with my buyer and PayPal won't let me report this dispute again, I really need help because I am the victim here, I deliver the digital item that the customer ordered from me and he is at fault from sending his first payment to someone else and because of that he is blaming me for his action and that's why he reports a dispute against me, is there a way that I can still escalate this problem because PayPal already charged me even though I provide the full proof that I already deliver the digital item and I also would like to know why did PayPal go with the buyer even though the buyer is at fault 😞

[kernowlass · Accepted solution]

@Jayson81 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.