Fraudulent sale.

tfornes
Contributor
Contributor
Placed an order online using PayPal- wasn’t able to choose Friends but payment went through that way- have asked seller 4x for refund with no response- thinking fraud.
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@tfornes 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




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tfornes
Contributor
Contributor
Thank you for your response. I guess my main issue that I did not have the choice in Friends/Family- the sale just went through. I wouldn’t have chosen that option given I don’t know this person.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@tfornes 

 

Did they send you a paypal.me link then? Only if you didn't select it then that is the only way it would have gone through if you did not tick the goods/services box to make it a g/s payment?


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