Fraud

[HurtPatty56]

I received a letter with a PayPal heading on it.And it said my Paypal account was charge $14000 worth Bitcoins and if I wanted to dispute this charge to call the number at the bottom of the page. So I called the number.And I told them that those were not my charges.I thought the lady was were from PayPal and she had me download an app on my phone call my desk.She and her fake surpervisor end up taking $306 from my bank account by fooling me to give go to PayPal to send them money saying it was to stop the people that access to my PayPal account and that the money wasnt really coming out of my bank account.I reported it the same day to but PayPal allowed these crooks to get away with stealing my money and they refused to stop the transaction and they refused to give me a refund .Do any one know where else I can go to get my money back and report these thieves? And how I can forever close my PayPal account?

[kernowlass]

@HurtPatty56 

Nothing to do with paypal, you received a fake spoof email from someone pretending to be paypal and clicked on a link that was fake (not)paypal customer services.

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity