Dispute

[awilko]

Hi i opened a dispute with paypal to get a refund on an item i had purchased.Never done this before and received an e mail to escalate it but did it through the sellers page,now my dispute is closed can anyone tell me how i get round this as when i go to do it again i only get the options of received wrong item but it still has not arrived? Any help would be appreciated thanks

[kernowlass]

@awilko 

Sorry what does it mean you escalated on the sellers site??? 

[awilko]

Yes mistakingly i didn't realise i had to click the one on Paypal

[kernowlass]

@awilko 

So you haven't opened a paypal dispute then???