Deception Fraud False
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Fraud & Phishing
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If you added money from your bank to PayPal:
Once you authorize a transfer from your bank account to your PayPal account, you can't cancel it.
Once the money is in your PayPal Balance, you can transfer it back to your bank account.
Kudos & Solved are greatly appreciated. 🙂
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Hi everyone! Welcome to the PayPal Community! Thank you @sharpiemarker for your help on this thread. We greatly appreciate all the help you lend our customers.
@BethanieG8, I'm sorry to hear you've run into some confusion with a recent transfer with your PayPal account. The best option is normally to reach out to the app / merchant to see if they can issue a refund or stop the transaction first. If the payment to the app has already started charging, unfortunately it normally wouldn't be able to be stopped or interrupted. If the payment was a goods / services transaction, you may want to try opening a dispute once the transaction has completed. If you're unable to open a dispute, may also wish to reach out to your funding source to see what options are available.
If the transaction has not started yet, I'd recommend trying to remove PayPal from that app and cancelling any billing agreements that app may have started. You may also wish to put a pause on your financials so a charge does not go through.
Good luck with this and future transactions through PayPal,
- Jon K
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