Buyer Protection

Temp20221024
Contributor
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I wonder if someone could give me some information.  I have recently purchased a stand mixer for bread making.   The mixer has now developed a fault, can anyone tell me if I am covered with the buyer protection if I have problems with the repair/replacement of the food mixer.   Although advertised as commercial the machine actually runs on a domestic electricity supply and has been used purely for domestic baking at home.  I haven't yet heard from the seller but just in case, the information regarding Buyer Protection would be handy.  Would save wasting time if there is no grounds for a claim.  The information in the help section states that Industrial machinery is not covered by Buyer Protection. 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Temp20221024 

 

PayPal Buyer Protection does not cover warranties which is what your situation falls under. But that doesn’t stop you from working it out with the seller or filing a chargeback with your card issuer if that’s how you paid within the deadline of your card issuer’s chargeback policies in case seller is not responding to you.


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Temp20221024 

 

PayPal Buyer Protection does not cover warranties which is what your situation falls under. But that doesn’t stop you from working it out with the seller or filing a chargeback with your card issuer if that’s how you paid within the deadline of your card issuer’s chargeback policies in case seller is not responding to you.


Kudos & Solved are greatly appreciated. 🙂
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Temp20221024
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Contributor

Thank you very much for the info.  Very helpful.  Kind Regards.

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