Business account permanently blocked!

FlexoTelecom
New Community Member

Hello All,

 

Our business account is blocked permanently. We didn't do anything wrong. We provide consulting services. We received below message:

After a review, we've decided to permanently limit your account due to potential risk. You’ll not be able to conduct any further business using PayPal.

 

How can we remove the blocking? Can someone please help us? We can't even appeal because there's no Appeal link.

 

Thanks.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@FlexoTelecom 


Everyone who posts on here about being limited always says that they had broken no rules. However Paypal do not ban you for 0 reason. What would be the point? They make far more money from you using your Paypal account than interest on any held money.

PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary....in other words they do not give you an exact reason, they just direct you to the user agreement or acceptable use policy. I guess having a reason wouldn't make any difference if they have permanently banned you.

 

You can certainly contact them to appeal however.............

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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