Account got limited with no reason given, only 3 transactions on my account ever
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My account was permanently banned even though there were only 3 transactions on my account; one for +600HUF, one for -762HUF (the additional 162HUF was taken off of my bank account), and one for +US$1. And no explanation given, no asking for verification that I am the person I say I am, nothing. Just banning my account without a word. This happened immediately after getting the last transaction, as a Streamlabs donation because I stream on YouTube.
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Hello @Pearoo,
Welcome to the PayPal Community! I'm sorry to hear your account has been permanently limited. Accounts may be limited for a number of reasons, but normally it's in an attempt to gain information on the owner, business, or activity of an account. However, if an account is permanently limited, it's normally due to some kind violation of our Acceptable Use Policy. It sounds like in this case it may be related to item 12 in that link: "Live Streaming/Broadcasting". You're welcome to reach out to our Customer Support teams, but please keep in mind they are normally unable to overturn this kind of decision.
My apologies for any inconvenience this may have caused,
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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Hello! @PayPal_JonK
My account was limited and even though you said it's in an attempt to gain information about the owner, I can't even do anything in order to try and verify myself.
This is what I get when I click on the Customer Support link, then click on "Resolution Center".
This is still non-sense, by the way. I only had 3 transactions on my account, less than $10 total combined, and I got limited? It happened the exact moment I got the donation.
I also got an email telling me that the termination is final because my account was "involved in fraudulent or high risk behaviour". What does that even mean? The removal of the money from my PayPal account issued by Patreon is fraudulent???
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