A transaction I fid not make but case was closed?
Wendyh633
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Posted on
Jan-20-2022
08:27 PM
I just found out money that someone made an unauthorized transaction to the merchant and item was delivered but did not receive it and case was denied can someone help I also contacted the merchant and said to file with Paypal but they denied my case.
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Disputes & Chargebacks
1 REPLY 1
PayPal_Ayesha
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Jan-25-2022
03:53 AM
Hello @Wendyh63,
Thank you for your post and welcome to the Community Forum! I am sorry to know that your case was denied. If you're not happy with the decision of the dispute, you can certainly appeal the case by selecting a closed case in the resolution center within 10 days from the dispute closed date. Here's the link to appeal.
I hope this helps.
Ayesha
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