SDK authentification mistakes sandbox

Theminjac
Contributor
Contributor

Hello,

I am in the process of integrating paypal payment into my site.

but when I want to connect via the sandbox to a test account (personal or buisness),

I have this mistake :

 

"Something went wrong. Your sandbox account could not be linked to your developer account. Try again.

If you wish to report this error please include the following error id: a6f79ea76cb16"

 

Could you help me?

Thanks .

Theminjac.

@MTS_Justin 

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5 REPLIES 5

MTS_Justin
Moderator
Moderator
Hello,

I can link your sandbox account to your developer account. I'll need the two merchant id's from both your "live" and "sandbox" accounts in order to link them.

Review the thread pinned to the top of this forum "how to report a sandbox issue" for instructions on how to retrieve the merchant id's for both accounts.

Thanks !

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Theminjac
Contributor
Contributor

Hello Justin,

Here my client id sandbox :

AZM6gfmmteSfgP_UmjkC6tKhObpepWTcoY10cMzda5507Jco9879GnoH6BlPXLjy9pMJzvERS-HE8cph

and my client id live :

AZeIW_IVLUG-fqHKraz5oV1zVTxjNDCISbIUgzgM82O7DujS1zYSM6xzsGX97KkM1bNG4z2jIs6u5idS

Thanks.

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Theminjac
Contributor
Contributor

Do you link these acounts ?

thanks

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Theminjac
Contributor
Contributor

I've the same mistake :

Your sandbox account could not be linked to your developer account. Try again.

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MTS_Justin
Moderator
Moderator
Hello,

I've now linked the sandbox account to your developer account.

For future reference, the ID's you provided are "client_id's" from REST applications. For your "live" account, the merchant id is "SC69U26DUAMD8".

Thanks !

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