Why are my requested activity statements forever "in progress"?

sinister_rouge
New Community Member

Why are my requested activity statements forever "in progress"? It's been longer than the 5 business days they tell us it takes, so what's the hold up? Totally outrageous. I need the information now.

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @sinister_rouge 

 

Thanks for posting your question in the PayPal Help Community and welcome!

 

I understand your concern about the requested statements which are in progress. Depending on the server load, download logs can take up to 5 business days to generate. As it is more than 5 business days, I recommend you to contact the "Support Team" to get this checked further. 

 

Have a great day!

Bindu

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