Negative balance showing up for my PayPal Debit card which I have never used.

Rimma22
New Community Member

Hi! I have a negative balance showing up, the balance is tied to my PayPal Debit card which I have never used. I can't understand what is going on as there is no transaction for that specific sum and as mentioned before, I haven't used their card yet.  Using PayPal app on my Apple and Google Chrome browser - same info appears re the balance. Do you know PayPal contacts with real people, not their AI chat which is useless in my case? Thank you!

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