cancel
Showing results for 
Search instead for 
Did you mean: 

i received my digital gift card by email. to use it it says to enter my pin number .

Options
mrinsurance
Contributor
Posted on

i received my digital gift card by email. to use it it says to enter my pin number .i dont use a pin number with paypal.i have never used a pin number with paypal.so im stuck.does anyone know what i have to do to resolve this issue.thank you

1 REPLY 1

i received my digital gift card by email. to use it it says to enter my pin number .

Options
PayPal_Meghan
Moderator

Hello @mrinsurance

Thanks for visiting the PayPal Community! 

I'm sorry you're having trouble using a digital gift card. I recommend contacting Customer Support for additional assistance. You can contact Support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal. 

I hope you're able to use the card soon! 

- Meghan


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks!

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.