due to failings by paypal i want to close account , have followed instructions wont let me

alan1234567
New Community Member

due to failings by paypal i want to close account , have followed instructions wont let me

Login to Me Too
3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@alan1234567 

 

Account cannot be closed if there’s outstanding issues such as account limitations and open disputes. All matters must be resolved first.

 

If the problem still persists after all matters are resolved, contact customer service:

 

  1. https://www.paypal.com/smarthelp/contact-us
  2. Click Account profile and set up
  3. Click Close your account
  4. Click Message Us or Call Us after the “This information might help” box.

Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

alan1234567
New Community Member

there are no open cases or disputes , paypal has never been used to sell , eg ebay where there may be a 6 mth complain time 

my account has only been used to buy from retailers or ebay , never to sell 

 

i know of no account limitations 

Login to Me Too

alan1234567
New Community Member

I have been onto customer services for one and a half hours , they have given me 7 false answers 

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.