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credit on my account and it wasn't applied to my recent purchase

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m12barritta
New Community Member
Posted on
I have a credit on my account and wanted to use it on my purchase but the order went through without my credit being applied. How can I get my credit applied to my recent purchase
1 REPLY 1

credit on my account and it wasn't applied to my recent purchase

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PayPal_Siobhan2
Moderator

Hi m12barritta, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.

 

- Siobhan

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