When trying to make a payment to my Paypal Credit account, the link doesn't work

Barchel
Contributor
Contributor

Can't figure out where to report a problem with payment link when trying to make a payment on my Paypal Credit account.  The link isn't working so have to call and would prefer to do online.

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2 REPLIES 2

Greery
New Community Member
So my friend and I both are having issues accessing/managing our PayPal cash card through the app. There is definitely a technical issue happening, I can't unlock or lock my card and I keep getting sent through a loop of entering my password and app refreshing.
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PayPal_Meghan
Moderator
Moderator

Hello @Barchel and @Greery

Thanks for the posts! 

I'm sorry you're both having trouble with your PayPal Credit. For assistance making payments and reporting a problem, you'll want to reach out to PayPal Credit directly. Their contact information can be found on our Help Center here: How do I make payments on my PayPal Credit account?

I hope this helps! 

- Meghan


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