Unable to send invoices!! HELP!!

HandmadeCollect
New Community Member
Posted on
‎Mar-25-2023 02:02 PM

I am having no problem creating an invoice but when I click "send" It pops up a red bar that says "Sorry, we couldn't create your invoice. Please contact our customer service team for any queries." I called and they knew nothing. Can anyone help??Screenshot 2023-03-25 165443.png

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PayPal_Ayesha
Moderator
Moderator
‎Mar-29-2023 08:32 PM

Hello @HandmadeCollect,

 

Welcome to PayPal Community Forum and thank you for posting!

 

Sorry to know that you're unable to send invoice. We apologize for any inconvenience caused by this. Currently, there is a known issue with invoicing. We know this may be frustrating and our team is working hard to fix the problem immediately on a priority basis. I appreciate your understanding and patience in this matter.
 

Best Wishes,
Ayesha


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Anthony1031
Contributor
Contributor
‎Apr-03-2023 06:06 PM

I've encountered the same problem. I tried several method, but there's always an error. Paypal Moderator, please help us.

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