PayPal credit - cancelled order from Feb 2021

DeanySevigny
Contributor
Contributor

Hello, I ordered an Xbox through ebuyer in Feb 2021 and used PayPal credit, but I cancelled the order the next day. However the line of credit is still open and instalments have been taken every month. Surely it should have been cancelled when the order was also cancelled?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@DeanySevigny 

 

Did the seller issue a refund?


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DeanySevigny
Contributor
Contributor
Hi, yes they did the day it was cancelled. They confirmed this to me on Friday.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@DeanySevigny 

 

I would give paypal credit a call, link is not one you need but the phone number is on it.

 

https://www.paypal.com/uk/smarthelp/article/how-do-i-close-my-paypal-credit-account--faq2865?app=sea...


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