PayPal business card declined because it expired years ago
Jesushc
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Posted on
Mar-10-2022
04:25 AM
I got a message saying my PayPal business debit card was declined because it is expired. I haven't had a PayPal debit card for years, so I am glad it was declined. When I click the links in the email to "report the card lost or stolen" or "order a new card" it just pops up to ask me if I want a personal debit card. I don't. How do I find out where and what transaction was declined, or should I just ignore these emails?
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PayPal Cards
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PayPal_Meghan
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Mar-12-2022
11:22 AM
Hello @Jesushc,
Thanks for joining the Community!
I'm sorry to hear there was a recent transaction on a card you no longer have. Any transactions that processed or were attempted on a card associated with your PayPal account should show on your transaction history. If you do not see them, the email may not have been from PayPal. How to spot fake, fraudulent, spoof, or phishing emails is a great Help Center article to help someone determine if the email was from us. For further assistance, don't hesitate to get in touch with Customer Support by clicking 'Contact' at the bottom of any PayPal webpage.
I hope this helps!
- Meghan
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