Money Request has problem

[seawideco]

Dear Sir/Madam

Kindly , please inform me about how i can send request payment to my customer. i can not do it, because I seen below alarm.

There's a problem with your account. Please visit our help center so we can help you resolve this quickly.

[PayPal_paula]

Hi @seawideco,

Welcome to the PayPal community. 

I am sorry to hear that you are having issues requesting money. Have you checked your Resolution centre to ensure there are no open issues on your account. If there are any issues there you will need to resolve them before you can request money. 

Here is some information on how to request and invoice your customers. 

I hope this helps, 

Paula