I set up buttons for our vendors to pay fees using the button creator tools. I have embedded the button code on our SquareSpace website. A vendor tried to pay using the PayPal button today and was presented the login screen and it didn't accept his PayPal account credentials. I tested myself using my personal PayPal and had same result -- wrong login credentials. What have I done wrong? The vendor logged into his account in new browser window and no problems logging in that way. We have a business account and the credit card payment options seem to be working ok.
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Your question is very account specific, and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.
Thank you for your reply! I actually recreated the buttons and reposted code and they work now. What is so bizarre is that I set options/buttons exactly as before but worked this time.
