automatic payment

steveb87
Contributor
Contributor

I have an automatic pre-approved payment setup for a service.  I cancelled the service earlier and the automatic payment is inactive. I want to activate this automatic payment so I can arrange delivery of the service again. Is it possible to change the status of this automatic payment from inactive to active?

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PayPal_AshleyM
Moderator
Moderator

Hey @steveb87,

 

Great question - you'll need to go to the merchant's website and initiate the pre-approved payment again to continue service. Regrettably, there is not a way to activate a subscription again after it's cancelled. I apologize for any inconvenience this may cause.

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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PayPal_AshleyM
Moderator
Moderator

Hey @steveb87,

 

Great question - you'll need to go to the merchant's website and initiate the pre-approved payment again to continue service. Regrettably, there is not a way to activate a subscription again after it's cancelled. I apologize for any inconvenience this may cause.

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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Yusuff001
Member
Member
I want to change my automatic payment to personal balance, Thanks.
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