Why is PayPal holding the money seller refunded me?
Hanoochi
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Posted on
Aug-06-2021
06:30 AM
I had a dispute with seller. He acknowledged that I'm entitled to a refund and paid me back at least half of the amount. Why isn't PayPal transferring it to me? What is the point in holding it?
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1 REPLY 1
kernowlass
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Aug-07-2021
03:24 AM
Pending refunds can only happen for two reasons.
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
https://www.paypal.com/us/selfhelp/article/i-want-a-refund
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