Refund Payment sent to closed Bank Account

MHarb
New Community Member

Hi,

I received a refund which was forwarded to an orginal bank account used for purchase. However, between the purchase and the refund, I closed this bank account. I still see the transaction successful at Paypal though this account doesn't exist. I did receive some transactions to that bank account and the bank notifies them automatically with the closure of that account, but seems with Paypal this is not working. How can I get this refund?

 

Thank you

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MHarb 


If its declined by the bank then it should bounce back to your balance, allow 14 working days and if no show contact customer services for a trace.


Advice is voluntary.
Kudos / Solution appreciated.
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