Refund Completed but has not shown on my Visa Card

Sbabayemi01
Contributor
Contributor
A refund was made to me from FIVERR successfully to my visa card but has not impacted on my card either show in the balance of my card or the the statement of my card.. please kindly assist as I am trying to reach out to the customer service but non are available at the moment
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sbabayemi01 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
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Sbabayemi01
Contributor
Contributor
Thanks, it has impacted my card
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