Received a payment in euros to pounds but haven’t received the amount stated at conversion
Alloyd99
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-11-2021
05:31 PM
I received a payment of €110 euros. I’ve paid €13.95 euro to the merchant and €3.95 fee to PayPal so should have revived around £85 however I’ve only received £78.50. Does anyone know why this is
Labels:
- Labels:
-
Receive money
1 REPLY 1
PayPal_Celeste
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-15-2021
02:02 PM
Hi @Alloyd99,
Thanks for your post. I'm sorry to hear you didn't receive the amount you were expecting! Here's a great Help Center article with more details about Payment Fees. I hope this information helps!
Take care,
- Celeste
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.