Question about billing when pausing and resuming subscriptions

NN2012
Contributor
Contributor

I have a question regarding subscriptions and billing after a paused subscription is renewed. Specifically, when does the next billing event occur? Does it happen on the original schedule, or is the second billing event triggered when the subscription is re-activated?

 

I have looked at the documentation and it's not 100% clear.

 

"When a subscription is paused, or soft-canceled, PayPal will stop processing payments until it is reactivated."

https://developer.paypal.com/docs/business/subscriptions/add-capabilities/pause-resume/

 

So, for example:

Bob purchases a monthly subscription on 1 Aug. Their first billing event is 1 Aug.

Their subscription is paused on the 2 Aug and then re-activated on the 6 Sept.

When does Bob's 2nd billing event occur?
Does the 2nd transaction happen on 1 Oct or 6 Sept? Or some other date?

Thanks in advance for any insights

 

 

 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.