Problem with refund

JesPez
Contributor
Contributor

I made a refund request for my purchase, and then I received the refund. But instead of returning my money I got charged the same price again. What should I do now?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@JesPez 

 

You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.



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