Philippines

lhenzy1978
New Community Member
My remitter sent money last March 21,2021 but until now its still not in my paypal account.
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1 REPLY 1

PayPal_Joy
Moderator
Moderator

Hi @lhenzy1978,

 

I'm sorry to hear that you are not seeing a payment reflected on your account. Did you receive a notification stating that you received a payment? Do you see the payment in your Transaction Log, but it may be pending or on hold?

 

If you did not receive a notification stating that you received a payment, the payment may not have been sent correctly. If the payment is on hold, or if you did receive a notification but the funds are not reflecting in your account, I suggest reaching out to our Customer Support by clicking 'Contact' at the bottom of any PayPal website page for available options, or reach out by sending a private message on Facebook or a direct message on Twitter.

 

I hope this helps!


Joy
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