Pending transaction

Lwazz
New Community Member
I paid a company through friends and family in dollars, I'm from the UK and the money has been taken from my bank from direct debit but it is still pending on PayPal what can I do to either get it off pending or get my money back, the only option on the resolution center is unauthorized activity
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Lwazz 

 

Firstly A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Secondly if its pending then it would have been an echeque so you need to wait for it to clear.


Advice is voluntary.
Kudos / Solution appreciated.
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