Payment issues.

Peter_Muriu
Contributor
Contributor
Posted on
‎May-30-2021 02:49 AM
Whenever I want to send money, I keep getting "sorry we couldn't confirm it's you." What ciuld be the issue?
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kernowlass
Esteemed Advisor
Esteemed Advisor
‎Jun-03-2021 05:09 AM

@Peter_Muriu 


Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?

Have you verified your account?

https://www.paypal.com/ke/smarthelp/article/how-do-i-verify-my-paypal-account-faq444?app=searchAutoC...


Advice is voluntary.
Kudos / Solution appreciated.
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