Nintendo eShop

OrbzAway
Contributor
Contributor

Hey guys,

 

I'm receiving the error code: 2813-9310 on my Nintendo Switch.

 

An error occurred when using PayPal. Please Try Again. If the same error is displayed multiple times, please contact PayPal customer service.

 

Error code: 10417

 

Get this message every time I'm trying to purchase Super Smash Ultimate.

 

I have purchased many digital games already prior to this one. Last purchase was Super Mario Odessy (payed with PayPal!)

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1 ACCEPTED SOLUTION

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Solved

Razaro
Contributor
Contributor
I reached out to Nintendo and they refunded me in weeks.

View solution in original post

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9 REPLIES 9

GuacPinap
New Community Member

Hello, I had the problem of purchasing the Fighters Pass, not the game as a whole. But was able to fix my issue by disconnecting my bank card from my PayPal account, than going back into the eShop, than attempting to purchase the content again. Surprisingly working, so it maybe possibly if your perform the same task. Hopefully helps.

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Scanor01
New Community Member

Do you get any solution?

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Eva301
Contributor
Contributor

i get this same error while i try to purchase my online membership for my switch 😞

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miguel_ibarra
New Community Member

Swarzo
New Community Member
I had the same problem. But then I used some of my golden coin discount, (only 30 cents), and it worked!
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Nstrel
New Community Member

I had the same problem but in my case they did charge me for the game but I didn't actually get the download! WTF, I'm so mad!

 

Who's going to help me here? 😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤

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Razaro
Contributor
Contributor
I am having the same issues. Did you get your refund back?
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Onizao
New Community Member
Anyone solved it?
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Solved

Razaro
Contributor
Contributor
I reached out to Nintendo and they refunded me in weeks.
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