Missing Payment

Hoiltonius
New Community Member

Hi. I had a payment declined due to insufficient funds that they routed to my bank account and now my balance is less than one dollar. It does not seem to be negative. I was expecting my wages to be deposited into PayPal but the funds are missing.

 

The company I work for has verified that they sent the funds on the 7th of this month - June 2021.

 

I can not for the life of me find an email address for PayPal Australia and the woman I spoke to had no clue.

 

How do I find my missing funds?

 

How do I send an email to PayPlay Australia?

 

Thanks in Advance. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Hoiltonius 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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