Lost funds - International

gerryrys
New Community Member

Hi Each

I used to live in the UK and opened my account there.  I have now moved to and reside in France.  I recently bought an item on eBay which was not suitable so I returned it.  The vendor refunded me via Paypal. He sent me an email saying he had refunded me then I received an email from paypal.fr saying that I have been refunded.  The refund however, has not appeared in my account.  When I log in to Paypal I am directed to my Paypal.uk account.  If I try to log into Paypal.fr I am still directed to the paypal.uk account and the money is still not there.  I have tried to contact Paypal by message, email and phone and have yet to receive any form of response! Help!!

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