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Is There a Paypal Customer Service Email?? Im in PH. Can't call US Phone Number!

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Timi08
New Community Member
Posted on

Does paypal even have an email for customer service??? Im in the Philippines, and the way to contact them is only through US phone number! I had a canceled order. Activity in Paypal says refund completed, but I just got my credit card statement, and it's nowhere there! I tried the resolution center, but prompt said, I cannot file for that refund transaction! 

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Is There a Paypal Customer Service Email?? Im in PH. Can't call US Phone Number!

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kernowlass
Esteemed Advisor

@Timi08 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.

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Is There a Paypal Customer Service Email?? Im in PH. Can't call US Phone Number!

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Go to solution
kernowlass
Esteemed Advisor

@Timi08 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.

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