How to request refund if paid using debit card without login to paypal account

123gd
Contributor
Contributor
I have bought mailerlink for email marketing through paypal using my debit card without login to my paypal account , the product i bought is unable to sent email which is it suppose to sent email,so i want refund ,when i login to my paypal account i cant see any transaction ,but still i have all purchase details in my email what can i do inorder to request refund, I ask the merchant through email but no response.
 
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kernowlass
Esteemed Advisor
Esteemed Advisor

@123gd 

 

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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