Heeeelp :( money taken after cancelled payment

missatt14
New Community Member

Paypal has taken some money from my account, I am talking hundreds after the receiver has cancelled the transaction, what can I do please help!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@missatt14

 

You can cancel a transaction but not an already processing payment and that payment starts to process the second you press to pay.

 

So those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.

 


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