Cancel payment

rozan8
Contributor
Contributor

A payment has been deducted but I wasn't able to order the product due to the country. However this amount isn't refunded back to me and not showing in my account.

Paypal1.png

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@rozan8 

 

Can't see screenshot so is it marked as pending / completed payment / refunded or cancelled in your paypal account?  


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

rozan8
Contributor
Contributor
I didn’t receive a payment in my paypal. Just a notification on paypal.
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@rozan8 

 

I didn't ask if you received a payment as i guessed from your post you were a buyer?

So what does it say next to the transaction in your paypal account? 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.